Break Up and Make Up

Author: www.rulesoftheair.com  |  Category: Traveling Tips

It seems that 2011 rolled in with American Airlines and Expedia announcing they were breaking up over one of the oldest topics that plagues couples money. Apparently the two were quibbling over commissions and fees for services, and couldn’t come to a resolution (kind of like a working budget in a marital household, one could say).American claimed they could “do better” outside of the relationship (as a lot of estranged partners profess) by offering more personalized packages (I’m not sure we should continue the “estranged partner seeking outside diversions” analogy on this one).Experts cautioned that while American may be saving money on commission fees, its sales would most like suffer if flights were not as easily accessible or the price of its fares not be easily compared to others on sites such as Expedia or Orbitz. Again, kind of like the tempted partner not seeing the full picture before leaping outside the boundaries of the relationship.Then, a few days later, it was reported that American Airlines was “talking to Orbitz and Expedia about resuming” their relationship; so it seems the “expert counseling” may have done some good.While the jury is still out on the ultimate fate of the relationship (as of this writing), the takeaway is simple: when searching for full disclosure (as in “all carriers operating to a particular destination”) you should probably not rely on only one side of the story (that would be Expedia or Orbitz) since resentment against perceived offenders might still be percolating.In short, go directly to the source (American Airlines) when planning your future trip until this matter is resolved.

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